Success Stories

Mary took my piles of papers off my hands.  Due to my health, I am not able to make lengthy, complicated calls to my insurance company or to collection agencies.  Many of my bills were sent to collections when the wrong insurance was billed.  Mary straightened out the whole mess.  Now I just fax my bills to her as soon as they come in and she takes care of everything, including Medicare.  I don’t know what I would do without her!  D.A., Spring Lake, NJ

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Mary handled my situation professionally and efficiently.  I didn’t know where to turn first to deal with the hospital’s repeated efforts to collect $48,000 from me.  My insurance company said they would not pay anything more.  If nothing else, I had hopes of getting the bill reduced.  Mary knew exactly where to go to get negotiations started.  In the end, she was able to bring the hospital and the insurance company together to get the bill reduced – all the way to $0!  I certainly chose the right person for the job!  B.J., Santa Monica, CA

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A client requested a review of her hospital bill after noting the high amount for an outpatient surgery.  The client had had the same procedure several times previously.  Health Claims obtained a copy of the medical record and an itemized bill.  After a thorough review, Mary contacted the hospital CFO.  She questioned several items and insisted on an audit by the surgery department.  Mary’s nursing background allowed her to recognize potentially inappropriate charges.  Following the audit, the hospital agreed that several items needed to be removed from the bill.  The bill, originally $19,000, was decreased to $12,000, leaving the patient with a $0 balance.

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My daughter has had a serious chronic disease for 25 years. Various stresses in 2006 left her unable to keep up with even basic bill paying. She had hospitalizations and other medical bills which were overwhelming. Then we found Health Claims Resolutions. The professionalism, knowledge and sensitivity with which Health Claims Resolutions has dealt with the myriad complexities of these medical claims has been outstanding. It’s as if an angel came into our life.  Sincerely, J.L., Spring Lake, NJ